Terms & Conditions

All work undertaken for Clients is subject to these Terms and Conditions.

1. Subject to any overriding requirements of the law, we will treat as confidential all matters on which we are instructed.
2. If requested, we may introduce you to other professional consultants.  In that event, the advice given to you by those consultants will be without any responsibility on our part and you will be responsible directly to them for the payment of all fees and expenses.
3. We will undertake work either on a fixed fee or time-related basis, to be agreed before work starts. When work is undertaken on a fixed fee basis the following will apply:-
   • We will send you a memorandum setting out the scope of services covered by the fixed price
   • You will provide any information which we request promptly and in a clear and comprehensive manner.
   • An invoice will be issued and, unless otherwise agreed, 50% of the fixed fee will be payable before the work starts, with the balance due on completion.
4. When work is done on a time-related basis the following will apply:-
   • Fees will be calculated by reference to the time spent and the applicable hourly and/or daily rate. The rates will be agreed with you before the work starts.
   • Invoices will usually be issued monthly and payment is due within 21 days from the invoice date. Each invoice will be accompanied by a brief narrative of the work undertaken.
   • The rates are fixed annually and may be subject to adjustment on 1st May each year.
   • Out-of-pocket expenses including items such as courier charges, long distance phone calls, travel and accommodation costs will be reimbursable at cost.
5. We reserve the right to charge interest at 3% over Royal Bank of Scotland Base Rate on overdue accounts.
6. If you are unhappy with any of the services at any time, please contact Giles Dixon about this with your complaint.
7. Copyright in all documents which we prepare will belong to us unless we have agreed a different arrangement with you.
8. You can terminate your instructions to us at any time in writing and you will then be responsible for payment of all fees and expenses due up to the termination date.
9. We reserve the right to stop acting for you in certain circumstances - if, for example, we do not receive adequate instructions or if you fail to pay an invoice when it is due.  If we stop acting, you will be responsible for fees and expenses up to the termination date.
10. All advice and services which we provide are given to you as our client, and we will not have any liability to any third party unless we have agreed this in writing in advance.
11. Our liability to you for any failure or negligence in any services provided will, unless otherwise agreed, be limited to an amount equal to the minimum level of professional indemnity insurance cover which our practice is required to maintain by the Law Society.
12. The contract between us relating to our services will be governed by English law and will be subject to the jurisdiction of the English courts.